Adam Freedman is a seasoned brand and communications leader with 11 years of experience building loyalty, PR and retail media strategies for major consumer businesses across Australia and internationally. Currently Head of Brand Loyalty and Communications at The digiDirect Group, he has a track record of launching new revenue streams, creator partner programs and crisis-ready corporate communications for retail and B2B brands. Previously he shaped Booktopia’s brand overhaul and investor communications, and led award-winning consumer campaigns at agency level for global clients like Heineken and Cadbury. Adam blends data-driven customer insight with creative, unconventional thinking to turn brand health into measurable commercial growth. Trained in linguistics at UCL, he brings a storyteller’s precision to messaging and a scientific curiosity hinted at by a parallel interest in genetics and bioinformatics. Based in Sydney, he thrives at the intersection of marketing strategy, partnerships and product-led monetisation.
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Adam Freedman - Head Of Brand Loyalty And Communications