Adam Jakab
Head Of Global Tech Support at Queue-it
Copenhagen Municipality, Capital Region of Denmark, Denmark
Summary
👤
Senior🎓
Top SchoolAdam Jakab is a pragmatic technology leader with over 20 years of software and database engineering experience and more than a decade in customer-facing technical roles, now heading Global Tech Support at Queue-it from Copenhagen. He combines hands-on full‑stack development and infrastructure experience with structured project management and a track record of building knowledge bases, support workflows and front-end UX guidance for enterprise platforms. Previously he led technical engagement across EMEA and ran solutions teams, bringing deep expertise in web, e‑commerce and bespoke ERP/CRM systems from his years as a managing director and senior developer. Adam’s background spans teaching, IT auditing and ICT operations management, giving him a rare mix of strategic oversight, operational discipline and hands-on delivery. He is fluent in bridging customer needs and engineering realities to ensure reliable, scalable outcomes for global 24/7 operations.
11 years of coding experience
15 years of employment as a software developer
Master of Science - MS Digital Innovation and Management, Master of Science - MS Digital Innovation and Management at IT-Universitetet i KøbenhavnInternational Baccalaureate, International Baccalaureate at Copenhagen International SchoolBachelor of Science (B.Sc.) Business Administration and Marketing, Bachelor of Science (B.Sc.) Business Administration and Marketing at University of BrightonBachelor of Science (B.Sc.) Esperti della Produzione Industriale, Bachelor of Science (B.Sc.) Esperti della Produzione Industriale at Politecnico di Torino
English, Italian, Hungarian
Stackoverflow
567reputation
28kreached
5answers
7questions
Github Skills (168)
mautic10
api-platform10
python10
suitecrm10
crm10
organizer10
music10
cli10
music-information-retrieval10
product-management10
portal10
musicbrainz10
elearning10
church10
php10
Programming languages (13)
Github contributions (5)
adamjakab/Synology-Download-Station-Plugin-Maker
Apr 2022 - May 2022
Contributions:26 commits, 22 pushes, 1 branch in 1 month
adamjakab/BeetsPluginAutofix
Mar 2020 - Mar 2022
A beets plugin for obsessive-compulsive music geeks to run repetitive tasks all in one go.
Contributions:5 releases, 12 commits, 13 PRs in 1 year 11 months
golangbeetsrepetitive-tasksbeets-pluginautomation
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