Summary
Adam Kimball is an experienced IT professional with a decade supporting residential customers and Microsoft products across chat, in-person, and tier-1 technical channels. Based in New York, he blends hands-on troubleshooting at Sutherland/Cox Communications with small-business experience as owner of CreativeDecay Design Services, giving him both customer-facing and entrepreneurial perspectives. Skilled in CRM, vendor management, and business process improvement, he pairs practical computer science training from Cayuga County Community College with a track record of consistently resolving complex technical issues. Though focused on support, his GitHub listing as a software developer at IBM hints at broader software interests and an ability to bridge operational support with development-minded problem solving.
11 years of coding experience
Associate's degree, Computer Science, Associate's degree, Computer Science at Cayuga County Community College