Director, Worldwide Customer Service Security at Amazon
Folsom, California, United States
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Summary
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Rockstar
Adam Powers is a security leader with 12 years of experience who directs Worldwide Customer Service Security at Amazon, overseeing a 350-person team protecting 200,000 employees across 42 countries. He combines operational leadership with hands-on technical expertise in digital privacy and web authentication, contributing QA and test automation work to the web-platform-tests project—notably improving WebAuthn coverage for navigator.credentials.create() and get(). Based in Folsom, California, he balances scalable security programs with practical engineering practices to reduce insider risk and harden customer service systems. Adam is actively hiring and engages both strategic stakeholders and engineering teams to turn complex security requirements into auditable, testable controls.
Test suites for Web platform specs — including WHATWG, W3C, and others
Role in this project:
QA Engineer / Test Automation Engineer
Contributions:53 commits, 7 PRs, 3 pushes in 1 year 3 months
Contributions summary:Adam's contributions primarily revolve around developing and implementing test suites for the WebAuthn specification within the web-platform-tests repository. They focused on creating and refining test cases for the `navigator.credentials.create()` and `navigator.credentials.get()` methods, which are critical for web authentication. The user's work involved creating helper functions, validating return values, and setting up test environments to ensure the proper functioning of WebAuthn features.
Contributions:125 commits, 16 PRs, 56 pushes in 8 months
magicjavascript
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Adam Powers - Director, Worldwide Customer Service Security at Amazon