Adam Taylor
Senior Manager, Developer Support Engineering at Okta
Orlando, Florida, United States
Summary
👤
Senior🎓
Top SchoolAdam Taylor is a senior manager in developer support engineering with 11 years of hands-on experience building resilient operational teams and troubleshooting complex systems across telecom and cloud platforms. Currently leading global developer support at Okta, he specializes in identity technologies (OAuth, OIDC, SAML, SCIM) and drives data-informed improvements to developer experience and security. His background ranges from serverless debugging at Twilio to designing provisioning and NOC tooling at T-Mobile, giving him a rare blend of deep systems troubleshooting and product-facing support leadership. A committed mentor and operator, he focuses on empowering distributed teams to solve hard problems without overcomplicating solutions. Balancing the day job with a Master’s in Cybersecurity, he brings continual learning to both incident response and long-term resilience planning.
10 years of coding experience
14 years of employment as a software developer
Master of Public Administration (MPA), Master of Public Administration (MPA) at Excelsior UniversityNAASE (National Academy of Arts, Sciences and Engineering), NAASE (National Academy of Arts, Sciences and Engineering) at University of IowaCertificate, Teaching English as a Second or Foreign Language, Certificate, Teaching English as a Second or Foreign Language at The University of Texas at AustinMasters, Cybersecurity, Masters, Cybersecurity at University of West FloridaEmergency Management Institute, Emergency Management Institute at Frederick Community College
Github Skills (78)
sendgrid10
mms10
sms-messages10
twilio10
wireless9
api9
voice9
sms9
pixel9
transactional-emails9
thin8
twilio-cli8
php-api8
twilio-api8
vonage8
Programming languages (9)
Github contributions (5)
adamchasetaylor/twilio-cli-keys
Jul 2020 - Oct 2023
Experiment to understand how keystore works, and to create multiple twilio-cli-keys
Contributions:4 PRs, 8 pushes, 3 branches in 3 years 4 months
twiliokeystypescriptkeystoretwilio-cli
adamchasetaylor/adamchasetaylor.github.io
Jan 2019 - Aug 2023
Contributions:45 pushes, 1 branch in 4 years 8 months
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