Adityo Pratomo is a Principal Architect with 11 years in CRM and Contact Centre solutions, currently leading enterprise architecture and solution best practices for Verint Engagement and Knowledge Management across the Asia Pacific. He combines deep Java and technical-architecture expertise with hands-on involvement in product feature planning and cross-border project delivery, mentoring technical architects and reviewing complex deployments. His background spans solution and program-level design for global clients (including Western Union) and managing offshore technical teams, giving him a practical blend of delivery discipline and strategic product insight. Based in Jakarta, he’s known for a steady, issue-by-issue approach to problem solving and a continual drive to improve customer software experiences.
11 years of coding experience
4 years of employment as a software developer
Bachelor, Computer Science, 3.25, Bachelor, Computer Science, 3.25 at University of Indonesia
Contributions:19 commits, 17 pushes, 1 branch in 11 months
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