Adrian Bordinc
Principal Software Engineer at Zendesk
Copenhagen, Capital Region of Denmark
Summary
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Rockstar🎓
Top SchoolAdrian Bordinc is a Principal Software Engineer and architect based in Copenhagen with 12 years of experience building platform and AI-driven systems at Zendesk. He now leads the Knowledge Graph and AI Agents portfolio, having progressed through roles from sustaining engineer to principal while shaping platform core and search capabilities. Adrian blends hands-on front-end work—contributing UX and responsive improvements to Zendesk’s widely used Guide theme—with strategic architecture for AI agents and federated search. Known as "curious by default," he pairs practical UI sensibilities with deep system design, often focusing on usability details that improve developer and customer experiences. His career reflects steady technical leadership and a knack for turning search and conversational AI research into production-ready services.
12 years of coding experience
11 years of employment as a software developer
Bachelor of Applied Science (BASc) Software development, Bachelor of Applied Science (BASc) Software development at Copenhagen Business Academy – EK
English
Stackoverflow
596reputation
271kreached
12answers
2questions
Github Skills (13)
css10
front-end-development10
handlebars9
javascript8
ui-design7
html7
css-selectors6
visual-studio-code6
go6
redis6
go-gin6
ruby-on-rails6
actioncable6
Programming languages (7)
Github contributions (5)
zendesk/copenhagen_theme
Feb 2019 - Jun 2020
The default theme for Zendesk Guide
Role in this project:
Front-end Developer
Front-end DeveloperContributions:10 commits, 6 PRs, 20 pushes in 1 year 4 months
Contributions summary:Adrian primarily focused on enhancing the user interface and functionality of the Zendesk Guide theme. Their contributions included updating the search results page, modifying CSS for improved styling and responsiveness, and incorporating new features such as federated search helpers. They addressed specific issues related to visual elements like icon positioning and implemented language-specific styling for better user experience. The changes demonstrate a focus on refining the theme's presentation and usability.
csszendeskdark-themedefault-theme
ellimist/dotfiles
Feb 2015 - Aug 2017
Contributions:14 pushes, 1 branch in 2 years 5 months
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