Adrian Cuyugan - Data Analytics Manager

Adrian Cuyugan

Data Analytics Manager

Pasay, Philippines

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Summary

👤

Senior

🎓

Top School

Adrian Cuyugan is a Data Analytics Manager with 12 years of experience turning customer and operations data into actionable strategies across contact centers and service operations. He blends hands-on predictive modeling, NLP on call transcriptions, and interactive visualization to improve CSAT, NPS, and first-call resolution for clients. Adrian has led end-to-end analytics programs—from requirements and KPI design to model deployment and prescriptive recommendations—across firms including Concentrix, Untangl, and Peritus. Trained with a Master of Statistics focused on Market Research and Business Intelligence, he pairs statistical rigor with practical CX outcomes. Notably, he champions small-to-medium datasets, finding high-impact stories where others expect only noise. Based in Pasay, Philippines, he brings a practitioner’s curiosity and a trainer’s clarity to help teams operationalize data.

12 years of coding experience

8 years of employment as a software developer

Business Administration Management Information Systems, Business Administration Management Information Systems at Philippine School of Business Administration

Master of Statistics Market Research and Business Intelligence, Master of Statistics Market Research and Business Intelligence at University of the Philippines

Tagalog, English

Stackoverflow

Stats

57reputation

11kreached

0answers

8questions

Github Skills (14)

datetime6

duplicates6

excel6

loops6

epoch6

conditional-statements6

if-statement6

python5

naming5

storage5

pdf3

database3

mysql2

Programming languages (2)

CPython

Github contributions (5)

foxyreign/MasterOfStatistics

Sep 2015 - May 2024

Contributions:21 pushes, 1 branch in 8 years 10 months

foxyreign/Adhocs

May 2015 - May 2024

Contributions:16 pushes, 1 branch in 9 years 1 month

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