Summary
Adrian Ilie is a technical advisor and team leader based in Barcelona with over a decade of hands-on experience delivering IT support and leading high-skill engineering teams at Microsoft. He excels at coaching, conflict resolution, and running readiness and escalation processes that improve customer satisfaction and operational efficiency across global technical communities. His background spans end-user support, virtualization and O365 administration, and even accounts receivable and fraud investigation—giving him a pragmatic, cross-functional view of customer and business needs. Bilingual in English and Romanian and currently learning Spanish, Adrian pairs people-first leadership with a knack for accelerating new-hire integration through mentorship and structured onboarding. Notably, he has stepped into acting management roles, demonstrating rapid adaptability and stakeholder management under pressure.
10 years of coding experience
2 years of employment as a software developer
Bachelor's degree, Psychology, Bachelor's degree, Psychology at Spiru Haret University Bucharest
English, Romanian