Summary
Adrian Messado is a Senior IT Service Desk Engineer based in Portland, Oregon, combining eight years of hands-on IT support and systems administration with formal training in front-end web development from Epicodus. He currently supports and escalates complex technical issues at Coinbase, having progressed from IT Service Desk Engineer to a senior role, and previously managed NOC operations and enterprise device fleets for clients at MSPs and agencies. Adrian pairs deep operational knowledge—Windows/Linux servers, AD, Jamf Pro, monitoring tools—with practical web development skills (HTML/CSS, Ruby/Rails, SQL) and a portfolio showcasing small web apps. He’s pursuing a BASc in Internet & Web Development while leveraging a decade of customer-facing technical roles that sharpen his communication and escalation abilities. Notably, his background spans Apple Tier 2 support through to enterprise IT at Nike and Accenture Interactive, giving him rare breadth across consumer and corporate tech environments. This mix of infrastructure reliability and growing software craft makes him adept at bridging ops and development to deliver user-focused, resilient services.
8 years of coding experience
1 year of employment as a software developer
Bachelor of Applied Science - BASc (In-Progress), Internet & Web Development, Bachelor of Applied Science - BASc (In-Progress), Internet & Web Development at Arizona State University
Ruby + Ruby on Rails + SQL, Ruby + Ruby on Rails + SQL at Codecademy
Front-End Web Development, Front-End Web Development at Epicodus
Associate’s Degree of Applied Science, Network and System Administration, A, Associate’s Degree of Applied Science, Network and System Administration, A at College of Western Idaho