Adrián Piñeyro
Senior Manager, Global Customer Support at Pontificia Universidad Católica Argentina 'Santa María de los Buenos Aires'
Buenos Aires, Autonomous City of Buenos Aires, Argentina
Summary
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Senior🎓
Top SchoolAdrián Piñeyro is a Senior Manager in Global Customer Support with over a decade of experience resolving high-impact technical incidents and designing complex software integration solutions at MuleSoft. He has progressed through technical and leadership roles—from Customer Architect to Senior Manager—supporting enterprise customers across on-prem, cloud and hybrid environments for major banks, automakers and retailers. Adrián leads multidisciplinary, high-performance teams in Buenos Aires while shaping global support processes, incident management, and cross-region collaboration across NA, EMEA and APAC. He combines hands-on technical depth (architecture, integrations, defect triage) with MBA-trained strategic and operational leadership, and teaches Technology & Operations to MBA students. Notably, he regularly bridges product, engineering and customer teams to translate real-world deployment problems into product feedback and knowledge assets. Based in Buenos Aires, he is known for turning complex escalations into repeatable processes that accelerate digital transformation at scale.
10 years of coding experience
12 years of employment as a software developer
Engineer, Computer Science, Engineer, Computer Science at Universidad Argentina de la EmpresaMaster of Business Administration - MBA, Business Administration and Management, General, 9.20/10, Master of Business Administration - MBA, Business Administration and Management, General, 9.20/10 at Pontificia Universidad Católica Argentina 'Santa María de los Buenos Aires'Postgraduate education, Managerial leadership, Postgraduate education, Managerial leadership at Universidad de Belgrano
Spanish, English, Portuguese, French
Github Skills (25)
mulesoft10
simple-api6
ping5
routeros5
network-tools4
traceroute4
api4
whatsapp4
juniper3
reverse-engineering3
javascript3
mule3
golang3
nodejs3
networking2
Programming languages (5)
Github contributions (5)
mulesoft-labs/support-che-pibe-ui
Sep 2016 - Feb 2019
Contributions:7 pushes, 2 branches in 2 years 4 months
adrianmartinmulesoft/mulesoft-docs
Nov 2015 - Apr 2017
Contributions:27 pushes in 1 year 5 months
mulesoft
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