Adriana Dimitrova
Technical Backup Team Lead at SolarEdge Technologies
Sofia-City, Bulgaria
Summary
👤
Senior🎓
Top SchoolAdriana Dimitrova is a technical support leader with 10 years of experience specializing in hardware and software troubleshooting and cloud licensing for complex platforms. As Technical Backup Team Lead at SolarEdge she hires, onboards and coaches engineers while monitoring performance, quality and operations across EMEA support lines. Her background spans hands-on device diagnostics, remote configuration, firmware and network troubleshooting as well as deep expertise in Microsoft 365 billing, tenant and volume licensing workflows. Comfortable bridging technical and commercial worlds, she pairs customer-facing problem solving with process-driven reporting and escalation management. Multilingual and trained in digital marketing and e‑commerce, she brings a practical mix of technical depth and customer-centric sales experience often missing in pure engineering profiles.
10 years of coding experience
3 years of employment as a software developer
Quality of Hotel Hospitality, Torino, Quality of Hotel Hospitality, Torino at Corso MarchioYes! - Quality of Hotel HospitalityDigital Marketing Mastercours, Digital Marketing Mastercours at Right Now International SLHigh school degree (6/6 score and honors), High school degree (6/6 score and honors) at High school “Kuzman Shapkarev”Course General Accounting, Corso di Contabilità, Corso Turati,11, Torino 10128,, Course General Accounting, Corso di Contabilità, Corso Turati,11, Torino 10128, at Manager SrlUniversity Degree, Molecular Biology, University Degree, Molecular Biology at Sofia University St. Kliment OhridskiEnglish Language Course, Callan method, 139-143 Oxford Street, W1D2JA London (United Kingdom), English Language Course, Callan method, 139-143 Oxford Street, W1D2JA London (United Kingdom) at Callan School of EnglishOnline Training Course in E-commerce, Online Training Course in E-commerce at Tecademics
Italian, English
Github Skills (2)
java10
eclipse10
Programming languages (1)
Github contributions (4)
dirigible-io/dirigible-io.github.io
Mar 2018 - Nov 2018
Public site of Eclipse Dirigible (dirigible.io) project
Contributions:252 commits, 222 pushes, 1 comment in 8 months
javaeclipse
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