Afeef Khateeb is a technical-oriented customer experience and solutions leader with 10 years of experience driving operational improvements and scaling support organizations for SaaS and cloud platforms. Currently a Strategic Enterprise Solution Lead at JFrog, he previously led a 30+ engineer global support organization at Elementor and managed cross-country deployment and technical teams at Squaretalk, improving KPIs by up to 40% without headcount growth. He blends hands-on Linux, networking and scripting skills with product-minded project management—having coded integrations, built automation tools, and overseen large cloud deployments on AWS and GCP. Known for translating complex technical requirements into reliable customer outcomes, he regularly presents metrics and SLAs to C-level stakeholders and establishes career paths and mentoring frameworks for his teams. Based in Israel, Afeef combines security-aware engineering instincts (GitHub bio: Security Engineer) with a pragmatic focus on loss prevention and measurable CX impact.
10 years of coding experience
6 years of employment as a software developer
Bachelor's degree, Information Technology, 3.5, Bachelor's degree, Information Technology, 3.5 at Polytechnic University
Contributions:12 commits, 9 pushes, 1 branch in 3 months
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Afeef Khateeb - Strategic Enterprise Solution Lead