Ahmad Omar is a pragmatic software developer and Global IT Operation Technician with eight years of experience blending customer-facing support and hands-on web development. Based in Salt Lake City, he moves easily between troubleshooting production issues, creating detailed bug reports, and shipping user-facing features like a React-based scheduling app. Ahmad has a proven track record of keeping operations running—resolving phone and software issues at scale while collaborating with engineers to accelerate fixes. He’s comfortable learning new technologies quickly and applying them to solve practical problems, from integrating email confirmations to live social feeds. Notably, his background in customer service informs a user-first approach to technical work, helping him translate customer pain points into actionable technical solutions. Currently completing a BS in Computer Science, he pairs formal study with real-world operational experience.
8 years of coding experience
1 year of employment as a software developer
Bachelor of Science - BS Computer Science, Bachelor of Science - BS Computer Science at Southern New Hampshire University
Associate's degree Computer Science, Associate's degree Computer Science at Wake Technical Community College
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