Ahmed Almutawa
Citiphone
A'ali, Northern Governorate, Bahrain
Summary
🤩
Rockstar🎓
Top SchoolAhmed Almutawa is a customer-focused IT professional with 11 years of experience working across CRM, contact center, and banking environments, now serving as Citiphone at Citi. He combines a Computer Science degree with practical experience in service desk, live chat, and call center roles to optimize data flow and ensure operational integrity behind customer-facing processes. Passionate about how backend systems drive satisfaction, he gravitates toward back-office operations that require meticulous data handling and cross-team coordination. Ahmed has explored machine learning and languages like Clojure and Python in open-access projects, signaling curiosity beyond his day-to-day support roles. Based in A'ali, Bahrain, he brings a pragmatic, process-oriented mindset informed by hands-on roles at regional telcos and financial institutions. Notably, his trajectory shows a deliberate shift from frontline customer interaction to technical roles that shape reliable, end-to-end service delivery.
11 years of coding experience
High School Diploma, HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES, High School Diploma, HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES at Al Raja schoolBachelor's degree, Computer Science, Bachelor's degree, Computer Science at University of Technology Bahrain
Github Skills (32)
javascript10
visualization10
shutdown10
react10
data-visualization8
chat6
jekyll5
signal5
linux5
windows5
messenger5
difference4
react-leaflet4
electron4
overlays4
Programming languages (5)
Github contributions (5)
pokemapp/PokemonGo-Map
Jul 2016 - Jul 2016
Contributions:37 commits in 2 days
reactdata-visualizationvisualization
AHAAAAAAA/HackCU2016
Apr 2016 - Apr 2016
Contributions:52 commits, 43 pushes, 1 branch in 3 days
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