Ahmed Hafez
Service Level Management Senior Engineer at Telecom Egypt
El Mansura, Ad Dakahliya, Egypt
Summary
👤
Senior🎓
Top SchoolAhmed Hafez is a Service Level Management Senior Engineer with five years of experience blending telecom-grade monitoring expertise and full-stack web development skills. At Telecom Egypt he architects and operates mission-critical monitoring stacks (Netcool, ITNM, NNMi), leads RCA-driven incident response, and integrates heterogeneous systems using SNMP, Kafka, SOAP and more to ensure 24/7 visibility. Trained as a full-stack PHP developer (ITI) and a Benha University graduate in Computers & Information, he pairs hands-on back-end and front-end development experience with DB2 reliability engineering and large-scale deployment/upgrade know-how. Colleagues describe him as eager to learn and easygoing, able to bridge vendor escalation, engineering teams and management—an engineer who moves fluently between monitoring architecture and application development.
5 years of coding experience
4 years of employment as a software developer
Pre-Master, Computers and Information, Pre-Master, Computers and Information at Minia UniversityBachelor's degree, Computers and Information Systems, Bachelor's degree, Computers and Information Systems at Benha University
Arabic, English
Github Skills (10)
responsive-design6
hosting5
media-queries5
css-grid5
architecture3
scaling2
angular2
cqrs2
typescript2
ddd2
Programming languages (3)
Github contributions (5)
AhmedHafez7-Eng/AhmedHafez7-Eng
Jul 2021 - Apr 2022
Contributions:7 commits, 6 pushes, 1 branch in 9 months
AhmedHafez7-Eng/RedStore
Feb 2021 - Sep 2021
Contributions:15 commits, 17 pushes, 4 branches in 7 months
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