Summary
Ahmed Maklad is an IAM DevOps engineer with over two decades of telecom experience and 11 years in focused enterprise roles, currently leading IAM system and Kubernetes initiatives at Swisscom. He combines deep production expertise in high-throughput GSM and billing systems with hands-on skills in Forgerock AM/DS, LDAP, Prometheus/Grafana, Splunk, Jenkins, Ansible and Python to automate and secure large-scale environments. A Siebel 8.0 Certified Expert who has led billing launches and data-quality automation, he bridges operations, integration and development with strong Oracle/PL-SQL and Unix scripting pedigree. He champions cloud-native and zero-touch administration practices while acting as squad security champion and internal enterprise cloud advocate. Outside work he writes technical deep-dives on telecom billing, Siebel and XML technologies and pursues web development and IoT electronics as a hobbyist—bringing pragmatic engineering curiosity to strategic IT problems.
11 years of coding experience
21 years of employment as a software developer
Masters, Business IT, Masters, Business IT at Middlesex University
Software Skills Development Program SSDP#10, Software Development, Software Skills Development Program SSDP#10, Software Development at Information Technology Institute (ITI)
Diploma, Software Skills Development Program #10, Diploma, Software Skills Development Program #10 at ITI
Bachalor, Chemistry, Bachalor, Chemistry at Helwan University Cairo
german / b1