Ahmet Uzun
Product Manager at NCR Atleos
Istanbul, Istanbul, Turkey
Summary
👤
Senior🎓
Top SchoolAhmet Uzun is a product manager and seasoned call center software specialist with over two decades of hands-on experience building applications for Genesys, Avaya, Cisco and Vidyo ecosystems. Currently at NCR Atleos, he leads development of next-generation contact center capabilities—video channels, desktop/webcam recording, outbound campaigns and AI-driven customer onboarding—for major banks and enterprises across Europe. His background blends deep firmware and software development roots (from Alcatel, Siemens and LOGO) with long-term product leadership at NCR, giving him rare empathy for both low-level systems and customer-facing product design. He has navigated roles from freelance consultant to corporate product lead, demonstrating an ability to translate complex telecom infrastructure into practical, deployable solutions. Based in Istanbul, he pairs technical depth with domain expertise in regulated finance and large-scale contact center deployments. An understated strength is his continuity in the space since 2000, allowing him to anticipate integration challenges across legacy and modern platforms.
11 years of coding experience
28 years of employment as a software developer
Bachelor of Science (B.Sc.), Bachelor of Science (B.Sc.) at İstanbul Teknik ÜniversitesiKadıköy Anadolu Lisesi
English, Turkish
Github Skills (200)
realtime10
mobile-development10
windows10
keystrokes10
drawer10
navigation-drawer10
publish10
floatingactionbutton10
webcam10
flutter-plugin10
app-framework10
skiasharp10
latency10
skia10
emitter10
Programming languages (11)
Github contributions (5)
postacik/filerepo
Mar 2020 - Aug 2022
Contributions:36 commits, 33 pushes, 1 branch in 2 years 4 months
postacik/betterplayer
Feb 2022 - Mar 2025
Better video player for Flutter, with multiple configuration options. Solving typical use cases!
Contributions:14 pushes in 3 years 2 months
casesuse-casessolvingdarttypical
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