Summary
Akash Krishnan is a product designer at Freshworks with a decade of experience focused on security, user management, multi-support portals, and growth within Freshservice. He blends a strong technical foundation from a CS undergraduate background—where he learned UNIX, contributed to open source, and wrote technical blogs—with formal UX training from IIIT Delhi’s winter school. At Freshworks since 2019, Akash drives design solutions that balance usability and security for enterprise support products. Based in Kollam, Kerala, he brings a pragmatic, engineering-minded approach to product design, often surfacing insights that connect backend constraints to better user experiences.
10 years of coding experience
Winter School on User Experience Design, Winter School on User Experience Design at Indraprastha Institute of Information Technology, Delhi
High School, High School at Kalka Public School / St. Mary's Public School
Bachelor’s Degree, Bachelor’s Degree at Amrita University, Amritapuri Campus
Malayalam, Hindi, English