Akhirah Strong
Product Support Engineer at Self-employed
Atlanta Metropolitan Area United States
Summary
👤
Senior🎓
Top SchoolAkhirah Strong is a Product Support Engineer in Detroit with eight years of hands-on experience troubleshooting complex email and network security environments and supporting customers, resellers, and partners at scale. She combines strong Linux command-line skills (grep, regex, log analysis) and email system debugging with practical know-how across Palo Alto, Cisco, Symantec, Fortinet and other security stacks. Her background spans front-end web development and CMS maintenance to running a small business that delivered technical support and web tools for SMBs, showing both technical breadth and customer-focused delivery. Akhirah regularly produces knowledge-base content and documentation, translating deep technical diagnosis into clear guidance for users and internal teams. She’s comfortable working independently on multi-component systems and has a track record of turning operational data into tools that improve processes and user outcomes.
8 years of coding experience
2 years of employment as a software developer
Certificate, Full Stack JavaScript Web Development, Certificate, Full Stack JavaScript Web Development at Grand CircusAssociates, System, Networking, and LAN/WAN Management/Manager, Associates, System, Networking, and LAN/WAN Management/Manager at Atlanta Technical College
Github Skills (7)
bootstrap7
jquery7
jquery-plugin6
dropdown6
javascript5
multi-selection2
point-of-sale1
Programming languages (3)
Github contributions (5)
AkhirahStrong/ProCon
Apr 2025 - Apr 2025
Contributions:295 pushes, 1 branch in 21 days
TheToolShedRep/fix-my-ad
May 2025 - Jun 2025
Contributions:124 pushes, 2 branches in 1 month
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