Customer Success Division Technical Support Group Customer Success Manager And Evangelist at CC Architect Inc.
Greater Tokyo Area Japan
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Summary
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Senior
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Top School
Akihiro Tsuji is a seasoned customer success and technical-support leader with three decades of hands-on experience in unified communications, video conferencing, IP telephony, and enterprise systems. He has progressed from building Apple DTP and WebObjects systems in the 1990s to leading UC and customer success teams supporting Polycom, 3CX, Fanvil, Cisco, and AWS-certified architectures. Known as a pragmatic problem-solver, he combines field engineering chops (Polycom CVE, 3CX advanced, CCNA) with cloud and architecture credentials (AWS SAA) to translate complex technical requirements into reliable customer outcomes. Based in the Greater Tokyo Area, he currently serves as Customer Success Manager and Evangelist, driving adoption and post-sales success across telecom and UC platforms. An avid lifelong learner, his certification record spans legacy server, networking, collaboration, and modern cloud domains—reflecting rare cross-generational expertise in both on-prem and cloud communications.
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Akihiro Tsuji - Customer Success Division Technical Support Group Customer Success Manager And Evangelist at CC Architect Inc.