Akinori Okamura is a detail-oriented Tableau Technical Support Engineer with nine years of experience spanning application development, GIS, and telecom billing systems. Currently at Salesforce, he combines deep product guidance with hands-on troubleshooting using tools like Wireshark, Fiddler, and Process Monitor to resolve complex database, network, and OS issues. His background includes end-to-end software delivery and operations at Rakuten Mobile and GIS-focused system and field work—including developing an Android GIS app during a JICA deployment in Kenya—demonstrating a blend of enterprise-scale engineering and practical, user-centered solutions. Comfortable across languages and platforms (Python, C/C++, C#, Bash, ArcGIS/QGIS, AWS), he bridges technical support, software development, and project management to drive reliable outcomes.
9 years of coding experience
7 years of employment as a software developer
Bachelor of Science - BS, Geological and Earth Sciences/Geosciences, Bachelor of Science - BS, Geological and Earth Sciences/Geosciences at University of Tsukuba
Contributions:8 PRs, 86 pushes, 8 branches in 2 months
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Akinori Okamura - Tableau Technical Support Engineer at Salesforce