Akshay Soni is a Senior Engineering Manager based in San Francisco with 8 years of experience building platform and infrastructure teams, currently leading engineering at Zendesk. He progressed through technical and managerial roles at Zendesk after earlier hands-on engineering and team lead positions at Eden and ZypMedia, bringing a track record of scaling systems and teams through rapid growth and acquisitions. Akshay blends deep platform engineering instincts with people leadership, focusing on reliable infrastructure and developer productivity. His background includes an MS in Computer Science from the University of Houston and a BE in Computer Science from Maharashtra Institute of Technology, reflecting strong academic foundations paired with practical execution. Notably, he moved from individual contributor to senior manager roles within the same product domain, showing an aptitude for both shipping code and mentoring engineering leaders. Colleagues would describe him as a pragmatic, infrastructure-minded leader who elevates teams while keeping production stability front and center.
8 years of coding experience
10 years of employment as a software developer
Master of Science, Computer Science, Master of Science, Computer Science at University of Houston
Bachelor of Engineering (B.E.), Computer Science, Bachelor of Engineering (B.E.), Computer Science at Maharashtra Institute of Technology
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Akshay Soni - Senior Engineering Manager at Zendesk