Al Clark is a customer-focused Technical Support Engineer with eight years’ experience helping developer-facing products scale and succeed, currently supporting teams at Cursor after senior support roles at CircleCI. He combines hands-on troubleshooting with programme and Agile project management—bringing AgilePM Practitioner certification and a background running UX research and accessibility programmes at Microsoft. Comfortable working across distributed teams and third-party partners, he has a track record of converting user insight into prioritized engineering work and shipped accessibility improvements on tight schedules. Practical and curious, he recently used a sabbatical to upskill in Azure, Python and Docker while renovating his home, demonstrating a blend of technical learning and real-world project delivery.
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