Summary
Alan Bates is a data-driven Business Analyst with eight years of hands-on experience at Nelnet, currently leading Global Quality initiatives that blend compliance oversight with operational efficiency. He leverages strong SQL and Python skills to build monthly performance reports, optimize processes, and present clear, data-backed recommendations to stakeholders. Alan’s background spans frontline borrower support to project leadership, giving him uncommon empathy for customer impact alongside rigorous audit and regulatory knowledge. Based in Columbus, Ohio, he combines a BS in Computer Management Information Systems with training in graphic design and marketing, which helps him communicate complex analyses in accessible ways. Colleagues know him for pragmatic problem-solving and a wry developer’s motto—“making the world a better place, one SELECT * at a time.”
8 years of coding experience
Graphic Design and Marketing, Graphic Design and Marketing at Bellevue University
Bachelor of Science - BS, Computer Mgmt Info System, Bachelor of Science - BS, Computer Mgmt Info System at Peru State College
English, Spanish, Dutch