Alan Fidelino
Senior Technical Account Manager at Okta
Sydney, New South Wales, Australia
Summary
👤
Senior🎓
Top SchoolAlan Fidelino is a Senior Technical Account Manager based in Sydney with 11 years of experience bridging technical delivery, customer success, and product adoption across identity, web governance, and front-end engineering domains. Currently on Okta’s Customer First team, he helps customers align roadmaps, realize value, and improve security posture for workforce and customer identity solutions. His background blends hands-on UI/UX and front-end development (React, Node, AEM) with customer-facing roles at Monsido and Woolworths, giving him a rare mix of design sensibility and technical fluency. He excels at simplifying complex technical concepts into practical success plans and training that drive adoption and measurable outcomes. Comfortable in agile environments and tooling like Git, Jenkins, and JIRA, Alan pairs continuous learning (full-stack and React/Node training) with proven stakeholder communication skills across APAC. An understated strength is his ability to translate web accessibility and governance principles into operational processes that reduce risk and save teams time.
11 years of coding experience
15 years of employment as a software developer
Finished Full Stack Web Development, Web Development Ruby on Rails, Graduated - Finished course, Finished Full Stack Web Development, Web Development Ruby on Rails, Graduated - Finished course at CareerFoundryGit a Web Developer Job: Mastering the Modern Workflow, Web/Multimedia Management and Webmaster, Git a Web Developer Job: Mastering the Modern Workflow, Web/Multimedia Management and Webmaster at UdemyCustomer Success Management, Customer Success, Customer Success Management, Customer Success at SuccessCoachingLSQCUniversity of Santo Tomas
Filipino, English
Github Skills (2)
react-developer2
javascript2
Programming languages (3)
Github contributions (5)
afide26/cfcoursapp
Jun 2016 - Sep 2016
Contributions:185 pushes, 7 branches in 2 months
afide26/Natours
Dec 2017 - Jan 2018
Contributions:40 commits, 22 pushes, 1 branch in 16 days
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