Alan Gibson
Strategic Account Executive
Wanborough, England, United Kingdom
Summary
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Senior🎓
Top SchoolAlan Gibson is a Strategic Account Executive with 11 years in high-tech sales and consulting, specialising in transforming customer and employee experience through CCaaS, AI and cloud SaaS solutions for telco, media and energy clients. He blends executive-level consultative selling with hands-on experience in design thinking, MEDDPIC-led account planning and Agile/DevOps delivery to win large migrations and drive upsell, cross-sell and renewals. His background includes leadership roles at Qualtrics, Sprinklr, Genesys and IBM where he led multi‑channel CX transformations, 20k‑seat CCaaS migrations and AI-driven customer care programs. Known for combining commercial acumen with technical empathy, he thrives on turning complex AI and orchestration use-cases into measurable business outcomes. Outside work he’s a professional software engineer with an unusual enthusiasm for the ZX Spectrum, hinting at a long-standing curiosity for technology and retro computing.
11 years of coding experience
21 years of employment as a software developer
MBA, MBA at University of BathBEng Engineering and Business, BEng Engineering and Business at Coventry University
Italian, GermanGithub contributions (5)
alangibson27/qaopm
Sep 2015 - Feb 2016
Contributions:97 commits, 73 pushes, 2 branches in 4 months
alangibson27/basking-in-the-sun
Jan 2015 - Jan 2019
Contributions:68 pushes, 10 branches in 4 years 1 month
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