Summary
Alan Hua is a Production Data Analyst with nine years of hands-on experience optimizing ERP-driven manufacturing workflows, primarily using Epicor to build reports, customizations, and user training. Based in Philadelphia and finishing a degree in Information Technology at Penn State Abington, he bridges technical configuration with practical shop-floor coordination from roles spanning system analyst to job coordinator. Alan has a track record of simplifying complex processes—reducing friction between production teams and data systems—while delivering actionable reports that improve operational efficiency. His background includes frontline operations at UPS and retail management, giving him a pragmatic perspective on usability and process adoption. Comfortable supporting users and developing solutions, he blends customer-facing support experience with back-end ERP work. He’s known for turning ERP capabilities into tangible workflow improvements that teams can readily adopt.
9 years of coding experience
6 years of employment as a software developer
Bachelor’s Degree, Information Technology, Senior, Bachelor’s Degree, Information Technology, Senior at Penn State Abington
English, Khmer