Alan Pennell-Smith
Technical Support Engineer at Render
Summary
🤩
RockstarAlan Pennell-smith is a pragmatic Support Engineer at Render with a 15+ year background in web development and deep hands-on experience with Ruby on Rails, JavaScript, and CSS. He moved from building and maintaining Rails apps and legacy systems to platform-level customer support at Heroku and Render, blending debugging, documentation, and on-call incident work. Known for mentoring and tech-leading during his time at Kyan, he excels at translating complex technical issues into clear resolutions and public-facing guidance. Based in Epsom and Ewell, he combines practical legacy-system knowledge (ColdFusion to Rails) with modern platform support practices, making him effective at bridging developer and customer needs.
4 years of coding experience
Github Skills (15)
render-com10
expressjs10
hosting10
render10
vite9
frontend9
nodejs9
dev-server8
hmr8
python5
fastapi5
minio4
analytics2
php1
beego1
Programming languages (8)
Github contributions (5)
BigAlRender/header-dump
Feb 2022 - Mar 2026
Just dumping all request headers
Contributions:3 PRs, 8 pushes, 2 branches in 4 years 1 month
http-headerheaderheadersdumperrequest
BigAlRender/basic-docker-python-example
Sep 2022 - Jul 2023
Contributions:2 PRs, 7 pushes, 4 branches in 10 months
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