Alan Pennell-smith
Support Engineer at Render
Epsom and Ewell, England, United Kingdom
Summary
🤩
Rockstar🎓
Top SchoolAlan Pennell-smith is a pragmatic Support Engineer at Render with a 15+ year background in web development and deep hands-on experience with Ruby on Rails, JavaScript, and CSS. He moved from building and maintaining Rails apps and legacy systems to platform-level customer support at Heroku and Render, blending debugging, documentation, and on-call incident work. Known for mentoring and tech-leading during his time at Kyan, he excels at translating complex technical issues into clear resolutions and public-facing guidance. Based in Epsom and Ewell, he combines practical legacy-system knowledge (ColdFusion to Rails) with modern platform support practices, making him effective at bridging developer and customer needs.
4 years of coding experience
18 years of employment as a software developer
Bachelor of Science (BSc), Multimedia Systems, Bachelor of Science (BSc), Multimedia Systems at Anglia Ruskin University
Stackoverflow
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0reached
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Github Skills (16)
render-com10
expressjs10
hosting10
render10
vite9
dev-server9
frontend9
nodejs9
tooling9
typescript8
react8
hmr8
minio3
analytics2
docker2
Programming languages (6)
Github contributions (5)
BigAlRender/header-dump
Feb 2022 - Jan 2025
Just dumping all request headers
Contributions:2 PRs, 6 pushes, 2 branches in 2 years 11 months
http-headerheaderheadersdumperrequest
BigAlRender/basic-docker-python-example
Sep 2022 - Jul 2023
Contributions:2 PRs, 7 pushes, 4 branches in 10 months
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