Digital Group Product Manager at EDF power solutions North America
Wilmington, North Carolina, United States
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Summary
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Senior
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Top School
Alan Thiessen is a digital product leader with over a decade of experience bridging operations and IT to deliver customer-focused software and integrations. As Digital Group Product Manager at EDF Power Solutions and previously as a Product Owner and Senior Manager at Xtime, he has led cross-functional, onshore/offshore teams to design API integrations and platform solutions that boost after-sales revenue and retention. He combines Agile and Waterfall fluency with hands-on backlog grooming, sprint prioritization, and executive-level stakeholder engagement to keep strategy aligned with operational realities. Alan’s background in large-scale operations—running high-volume transactional systems and contact centers—gives him a pragmatic lens for process improvement and cost-saving initiatives. Known as a mentor who builds career paths and reduces turnover, he consistently turns client needs into measurable product outcomes. Based in Wilmington, NC, he’s equally comfortable presenting to C-level audiences as he is troubleshooting integration issues with engineering partners.
12 years of coding experience
24 years of employment as a software developer
Political Science, Political Science at State University of New York College at Potsdam
Contributions:16 commits, 3 pushes in 3 years 4 months
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Alan Thiessen - Digital Group Product Manager at EDF power solutions North America