Albert A
Senior Information Technology Specialist
Bengaluru, Karnataka, India
Summary
👤
Senior🎓
Top SchoolAlbert A is a Senior Information Technology Specialist with nine years of experience based in Bengaluru, specializing in ServiceNow and enterprise IT support at DXC Technology. He currently serves as a Senior Technical Support Engineer on the ServiceNow NCE team, combining deep platform knowledge with hands-on troubleshooting for large-scale customers. Trained as an Electrical and Electronics engineer, he brings a systems-oriented mindset to software and IT operations, bridging legacy infrastructure and modern cloud workflows. Known for steady, service-focused delivery, he excels at translating complex technical issues into reliable, auditable solutions for enterprise environments. Though not a prolific open-source contributor, his sustained tenure on mission-critical support teams highlights strong domain expertise and customer-facing resilience.
9 years of coding experience
Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering, Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering at Alpha College Of Engineering
Github Skills (16)
docker-image1
amazon1
aws-lambda1
serverless-applications1
serverless-application-model1
serverless1
aws-sam1
aws1
aws-cli1
sony1
amazon-ecs1
nodejs1
docker1
aws-serverless1
lambda1
Programming languages (3)
Github contributions (5)
wwalpha/memo
Apr 2018 - Nov 2020
Contributions:353 pushes, 2 branches in 2 years 7 months
wwalpha/dynamodb-helper
Sep 2019 - Sep 2024
Contributions:1 release, 55 pushes, 1 branch in 5 years
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