Summary
Albert Bihler is a seasoned Senior Project Engineer and BMC Remedy specialist with 12 years of professional experience building and extending IT Service Management solutions. Based in Aachen, Germany, he combines deep hands-on expertise in BMC Remedy AR System with a pragmatic focus on integrating complementary technologies to deliver reliable, maintainable workflows. His career spans product development and application engineering roles at ITERGO, Axino Solutions and Ascom, where he translated complex service requirements into auditable, production-ready systems. Colleagues rely on him for creative tinkering—he routinely prototypes extensions and automations that bridge platform limits and reduce operational friction. Known for steady delivery on long-running enterprise projects, he brings a systems-minded approach that balances technical detail with service-oriented outcomes.
12 years of coding experience
16 years of employment as a software developer
Hochschule Furtwangen