Alberto Castro
Senior Solutions Delivery Consultant at Nextiva
Alicante, Valencian Community, Spain
Summary
👤
Senior🎓
Top SchoolAlberto Castro is a Technical Account Manager III with two decades of hands-on experience delivering enterprise UCaaS and CCaaS transformations, now focused on driving adoption and architectural integrity for cloud-native observability at Datadog. He blends deep protocol- and carrier-level expertise (SIP, SS7, Kamailio, SBCs) with practical AI and cloud orchestration skills across AWS, Azure and GCP, ensuring proofs-of-concept map to C-suite ROI. A former senior solutions architect and pre-sales leader at Genesys, Nextiva and Telefónica, he excels at translating complex technical requirements into scalable deployment and expansion roadmaps. Known for moving clients past vendor hype into production-grade IVA, Agent Assist and sentiment analysis, he is equally comfortable parsing Wireshark traces as presenting to executives. Outside work he channels curiosity into IoT, ham radio and recent motorbiking—habits that keep him exploring emerging protocols and real-world operational edge cases.
11 years of coding experience
6 years of employment as a software developer
5th, Telecomunications Engineering, 5th, Telecomunications Engineering at Universidad de Alcalá
French, English, Spanish
Github Skills (33)
alarm7
correlation6
cdr6
kamailio6
docker-image6
rtc5
encapsulation5
opensips4
proxy4
home-assistant4
statistics4
security4
synchronization4
wifi4
replication4
Programming languages (6)
Github contributions (5)
albersag/certifications
Mar 2024 - Jul 2024
Contributions:13 pushes, 20 branches in 4 months
albersag/snomio
Sep 2016 - Nov 2016
Contributions:6 pushes, 1 branch in 1 month
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