Summary
Alberto Ghiotto is a Technical Support Engineer with eight years’ experience bridging IT, robotics engineering, and enterprise software support across Italy. Currently at Cynet Security after a multi-year role at Siemens Digital Industries Software, he specializes in maintaining complex, regulated pharmaceutical execution environments, administering 30+ VM infrastructures and coordinating high-stakes incident management. He combines hands-on technical troubleshooting with customer success skills—prioritizing enhancements to align with customer roadmaps and regulatory requirements like GMP and validation. Trained as a Robotics and Electronic/Information Technology engineer, he brings a systems-oriented mindset and a knack for translating automation and robotics concepts into robust operational practices for enterprise customers.
8 years of coding experience
5 years of employment as a software developer
Master's degree Robotics Engineering, Master's degree Robotics Engineering at Università degli Studi di Genova