Alcino Chivangue
Customer Experience Gate Officer
Maputo, Mozambique
Summary
👤
Senior🎓
Top SchoolAlcino Chivangue is a customer experience and UX specialist with eight years of hands-on experience blending usability research, design, and product validation across digital and non-digital services. Currently the Customer Experience Gate Officer at Vodacom Mozambique, he leads usability testing, CX gate validations, and quality assessments to ensure products meet real customer needs. Previously he shaped fintech UX at VOLET Technologies—building mobile wallet flows, KYC onboarding, and design systems validated in the Bank of Mozambique Sandbox—and founded a volunteer-driven platform that connects Mozambican students with academic opportunities. Comfortable translating user insights into measurable improvements, Alcino pairs practical product delivery with academic study in Communication Design and informal computer science training. Outside work he’s a young, creative technologist who plays guitar, loves films, and keeps a pulse on UX trends via social media, which helps him spot subtle behavioral cues that improve adoption.
8 years of coding experience
3 years of employment as a software developer
Bachelor of Applied Science - BASc, Engenharia Informática, Não concluído, Bachelor of Applied Science - BASc, Engenharia Informática, Não concluído at Instituto Superior Politécnico de TeteLicenciatura, Design de Comunicação, Licenciatura, Design de Comunicação at Universidade Pedagógica de Maputo
Github Skills (3)
marketing2
pos2
lda1
Programming languages (3)
Github contributions (5)
alcinodagraca/catalogo-bakery
Jun 2018 - Oct 2020
Contributions:1 PR, 1 push, 1 branch in 2 years 4 months
fader-azevedo/ordem-de-vendas
Dec 2020 - Dec 2020
POS para Amyn Digital Marketing
Contributions:1 commit in 1 day
posdigital-marketingmarketing
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