Alejandro Casasola is a Software Engineer 2 with a decade of experience building reliable, scalable feedback and experiment-quality systems for Microsoft Edge. He owns the end-to-end feedback pipeline that ingests, triages, alerts on, and routes ~127K monthly submissions, combining backend C# Azure Functions, vendor operations, and cross-team infrastructure work. Alejandro drove a shift from manual to AI-assisted triage—managing 17 analysts, cutting vendor costs 50% YoY, and helping an LLM triage 20% of feedback at 90%+ accuracy—while keeping quality above target. He has a strong operational bent, having built minute-level trending detection for critical regressions, led privacy/compliance for the Windows Copilot App, and improved testability via fuzzing and high critical-path coverage. Comfortable contributing directly to partner codebases and mentoring engineers, he pairs product-focused engineering with measurable business impact.
10 years of coding experience
7 years of employment as a software developer
Bachelor of Applied Science (B.A.Sc.) Computer Science, Bachelor of Applied Science (B.A.Sc.) Computer Science at The University of Texas at Dallas
Contributions:1 review, 14 PRs, 28 pushes in 2 years
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Alejandro Casasola - Software Engineer 2 at Microsoft