Summary
Alejandro Rios is a Director of Engineering with 12 years of experience building and scaling cloud voice and telecom platforms across Latin America and the US. He leads distributed engineering teams (four countries) to deliver reliable, high-throughput outbound voice services and platform foundations for companies like LiveVox and NICE. With roots as a startup co-founder and CTO, he blends hands-on VoIP engineering, product design management training, and innovation facilitation to turn high-impact ideas into production systems. He volunteers with Distilled Innovation and mentors startup teams, reflecting a commitment to regional open innovation beyond his day job. Known for shipping complex IP-PBX and VoIP projects at scale, he pairs technical depth in telecom systems with a designer’s focus on usable product outcomes.
12 years of coding experience
20 years of employment as a software developer
Product Design Management Graduate Certificate Program Industrial and Product Design, Product Design Management Graduate Certificate Program Industrial and Product Design at Universidad EAFIT
Electronic and Telecomunications Engineer Engineering, Electronic and Telecomunications Engineer Engineering at Universidad del Cauca
Spanish, English, Portuguese