Summary
Aleks Zotov is a Senior Business Analyst with over a decade of IT consulting experience, specializing in Salesforce-driven CRM transformations and business process optimization across e-commerce, telecom, pharma, and manufacturing. He excels at turning ambiguous requirements into prioritized, testable solutions, having led end-to-end implementations, API integrations, and automation flows while coordinating stakeholders from product owners to development and QA teams. Aleks pairs strong technical skills (Salesforce, SQL, UML, Postman, Jira) with practical system architecture experience—designing digital loan workflows, REST integrations, and internal resource planning tools. His background at PwC includes data normalization at scale, 1C implementations, and hands-on warehouse system rollouts, showing fluency in both strategy and execution. Outside work he channels creativity and systems thinking into interior design, home server projects, and 3D modeling in SketchUp, reflecting a blend of technical rigor and tactile problem-solving. Based in Moscow, he is ready to contribute as a Senior Business Analyst or Product Architect to drive measurable operational improvements.
11 years of coding experience
1 year of employment as a software developer
Master in Computer Science and Engineering, System Analysis and Management, Consulting and Management of Organizational Informatization, Master in Computer Science and Engineering, System Analysis and Management, Consulting and Management of Organizational Informatization at Moscow Aviation Institute (National Research University)
Russian, English