Aleksandr Shmakov
Customer Support Specialist at Blueprint Technologies
Brentwood, California, United States
Summary
👤
Senior🎓
Top SchoolAleksandr Shmakov is a customer support specialist with 11 years of hands-on experience troubleshooting hardware and software issues, currently focused on functional testing for handheld gaming consoles and VR hardware at Blueprint Technologies. He brings a strong track record in cross-functional coordination—working with engineering, licensing, and account teams—to drive timely RMAs, backend fixes, and quality improvements. Comfortable with Microsoft Cloud products and data-driven reporting, Aleksandr pairs meticulous attention to detail with punctuality and clear documentation practices. His background spans consumer tech at Apple and equipment maintenance leadership, giving him uncommon depth in both technical debugging and operational reliability. Based in Brentwood, CA, he is actively transitioning his problem-solving strengths into broader IT roles while maintaining a practical, systems-oriented approach to customer experience.
11 years of coding experience
Bachelor of Science (BS), Animation, Interactive Technology, Video Graphics and Special Effects, Bachelor of Science (BS), Animation, Interactive Technology, Video Graphics and Special Effects at The Art Institute of California-Sunnyvale
Github Skills (19)
symmetry10
pytorch8
deep-learning7
atom-plugin7
textmate6
babashka5
script5
multi-agent5
multi-agent-reinforcement-learning5
mingw-w644
agent4
deep-reinforcement-learning4
reinforcement-learning4
runner3
synthesizer2
Programming languages (4)
Github contributions (5)
Alexanders101/SPANet
May 2021 - Dec 2022
Symmetry Preserving Attention Networks for Event Reconstruction
Contributions:7 releases, 63 commits, 4 PRs in 1 year 7 months
deep-learningpytorchreconstructionsymmetry
colosseumrl/colosseumrl
Jan 2019 - Jan 2020
UC Irvine multi-agent reinforcement learning framework
Contributions:73 commits, 1 PR, 25 pushes in 1 year
agentreinforcement-learningreinforcement-learning-agentdeep-reinforcement-learningframework-learning
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