Alessio Parma
Helpdesk IT at TopNetwork S.p.A.
Lombardy, Italy
Summary
👤
Senior🎓
Top SchoolAlessio Parma is an experienced IT helpdesk professional and back-end developer with 12 years in technical roles across Lombardy, Italy. He combines hands-on support and system troubleshooting with solution architecture that stems from early technical diplomas and internships at T4 Italia and eAgisco. Alessio’s career progressed through sustained helpdesk roles at AGS and now TopNetwork, where he focuses on reliable user support and infrastructure continuity. Beyond ticket resolution he has practical experience building and repairing PCs and preparing technical documentation for marketing and client workflows. Known for blending customer-facing service with back-end problem solving, he brings a pragmatic, systems-oriented mindset to operational challenges. He’s particularly adept at turning informal internship learnings into steady, long-term operational value.
12 years of coding experience
Diploma Istituto Tecnico e Professionale, Diploma Istituto Tecnico e Professionale at ITI Pino Hensemberger
Stackoverflow
93reputation
618reached
1answer
1question
Github Skills (109)
random-generation10
fallback10
portable10
prng10
dotnet10
object-pool10
concurrent10
distributions10
csharp10
pool10
rest9
api9
api-client9
swagger9
transient9
Programming languages (6)
Github contributions (5)
Corniel/Troschuetz.Random
May 2014 - Oct 2016
Contributions:180 commits in 2 years 5 months
pomma89/hippie
Feb 2016 - Jan 2020
Contributions:1 release, 18 pushes, 2 branches in 3 years 10 months
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