Summary
Alex Chaparro is a Senior Product Manager based in Los Angeles with nine years of experience designing and delivering resilient, accessible public-facing digital products for transportation and government. He leads strategy and cross-functional teams at Los Angeles Metro to modernize SoCal 511’s web, mobile, and messaging platforms, prioritizing human-centered design, equity, and long-term sustainability. His background spans building design systems, migrating costly legacy platforms to open-source or zero-cost solutions, and driving measurable savings and accessibility gains across large organizations. Alex pairs policy-savvy stakeholder management with hands-on product execution—reducing site pages by 98%, cutting app costs by $240k annually, and improving accessibility and performance —and has a creative design foundation from a BFA in Graphic Design. He’s known for turning complex civic problems into clear, usable services that people trust during everyday commutes and major disruptions.
9 years of coding experience
9 years of employment as a software developer
Cal Poly Pomona