Alex Fiedler
Technical Writer at CrowdStrike
Modiin-Maccabim-Reut, Center District, Israel
Summary
🤩
Rockstar🎓
Top School
Top expert inCybersecurity Analytics and Threat Intelligence
Alex Fiedler is a seasoned technical writer and knowledge leader with eight years of experience building documentation teams, scaling content systems, and guiding product-led growth through clear, purposeful content. He has led transitions from startup to enterprise—designing DITA-based documentation migrations, docs-as-code workflows, and knowledge bases—while keeping a startup pace and pragmatic focus on UX and API clarity. Alex combines hands-on writing and UX leadership with people management, having built teams from scratch and run multidisciplinary content groups including videography and instructional design. His open-source contributions to Cortex XSOAR content show an attention to detail in integrations and human-readable messaging that improves operator experience. Based in Israel, he pairs an MA in Government and a BA in English with a background across security, cloud, and enterprise platforms, bringing both analytical rigor and narrative craft to technical communication.
8 years of coding experience
12 years of employment as a software developer
BA English, BA English at Binghamton UniversityMA in Government Political Marketing and Decision Making, MA in Government Political Marketing and Decision Making at Reichman University
hebrew (intermediate)
Github Skills (9)
xs10
error-handling10
intergration10
xcs10
integrate10
python10
integrations10
text-editing8
html7
Programming languages (2)
Github contributions (5)
demisto/content
May 2019 - Jul 2021
Demisto is now Cortex XSOAR. Automate and orchestrate your Security Operations with Cortex XSOAR's ever-growing Content Repository. Pull Requests are always welcome and highly appreciated!
Role in this project:
Security Engineer
Security EngineerContributions:63 reviews, 1254 commits, 33 PRs in 2 years 2 months
Contributions summary:Alex primarily focused on updating and improving the existing content repository for Cortex XSOAR, specifically refining error and success messages within integrations. They made changes to integrations like ThreatConnect and BeyondTrust_Password_Safe, and several scripts. The user also fixed HTML formatting and human-readable text within the scripts, improving the user experience and clarity of the content.
containerscortexsecurity-toolsorchestrationsecurity-operations
kirbles19/mydocs
Jul 2022 - Jun 2023
Contributions:21 pushes, 1 branch in 11 months
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