Summary
Alex Florenti is a frontend-focused SaaS software engineer with 11 years of IT experience spanning helpdesk, IT automation, R&D and bespoke solution development. He has progressed from hands-on technical support and hardware repair to building front-end systems at Grid Society after contributing to development roles at Criptalia. His background in first- and second-level support informs a pragmatic, customer-centered approach to engineering and automation, often translating support workflows into durable software fixes. Experienced coordinating helpdesk teams, he blends operational leadership with coding chops to reduce incident volume and speed resolution. Based in Italy, he brings a deep practical understanding of Microsoft and Linux environments alongside Java and web development experience. Colleagues describe him as a problem-solver who quietly turns complex IT pain points into scalable, user-friendly features.
11 years of coding experience
3 years of employment as a software developer
Diploma, 76/100, Diploma, 76/100 at Liceo Classico Paolo Sarpi
English