Summary
Alex Heiss is a software engineer and application architect with over a decade of experience designing fault-tolerant, enterprise-grade eCommerce and distributed systems. He has led architecture and delivery at CommerceHub, helping scale platforms to handle peaks of 400+ orders/second and supporting $22B annual GMV for top retailers. A pragmatic SDLC master and lean engineering advocate, he balances short-, mid-, and long-term technical trade-offs while coaching product and engineering teams to improve maintainability and time-to-market. His background spans end-to-end fulfillment, inventory, and web applications for major brands (Sephora, Ulta, DKNY) and includes integrating legacy mainframes and cloud monitoring for rural IoT deployments with Microsoft FarmBeats. Based in Albany, NY, he combines hands-on distributed-systems engineering with real-world operational experience—deploying custom hardware and AWS CloudWatch for remote infrastructure monitoring. Notably, his early work establishing CI practices helped institutionalize engineering quality across teams.
12 years of coding experience
16 years of employment as a software developer
Bachelor of Science - BS, Electrical and Electronics Engineering, Bachelor of Science - BS, Electrical and Electronics Engineering at University at Buffalo School of Engineering and Applied Sciences