Alex Kelly
Technical Support Engineer
City of Edinburgh, Scotland, United Kingdom
Summary
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RockstarAlex Kelly is a Technical Support Engineer with five years’ experience, currently working as an Enterprise Support Engineer at GitHub from Edinburgh. He specializes in bridging the gap between complex developer tooling and enterprise customer needs, translating technical issues into actionable solutions. Known for calm, clear communication under pressure, he pairs hands-on troubleshooting with an understanding of large-scale developer workflows. Based in Scotland, he brings regional perspective to global support operations and often uncovers product improvements from recurring customer patterns. Colleagues value his knack for turning deep technical problems into prioritized, trackable fixes that improve reliability for many users.
4 years of coding experience
Github Skills (15)
github-issues10
github10
rapid9
harness9
rest9
debug9
api9
graphql-api8
graphql8
testing8
backup6
github-enterprise4
robotics3
robot3
ros3
Programming languages (4)
Github contributions (5)
mcfluffs-sandbox/actions-learning
Sep 2021 - May 2024
Contributions:4 PRs, 10 pushes, 2 branches in 2 years 8 months
mcfluffinstein/sample-reports-for-github-administrators
Dec 2022 - Feb 2023
Contributions:32 commits, 25 pushes in 1 month
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