IT Specialist at National Science Foundation (NSF)
Washington, District of Columbia, United States
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Summary
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Rockstar
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Alex Luong is an IT specialist with 11 years of hands-on experience delivering secure, compliant infrastructure and end-user services across federal and state agencies in the Washington, D.C. area. Currently supporting the National Science Foundation, he manages cross-functional device and application governance for 1,700+ on-site and remote users and is fluent in Azure Entra, ServiceNow, MECM, JAMF, PIV/SecurID, and enterprise VPN and IAM tools. Previously he led LAN modernization, VoIP rollouts, large-scale device refreshes, and NIST/IRS-compliant data handling at the Maryland Department of Human Services, and designed identity onboarding/offboarding pipelines that moved the organization toward Zero Trust. He combines systems administration with scripting and small-scale development experience—having contributed backend enhancements to an open-source Python Discord project—bringing practical automation and troubleshooting to operational teams. Known for pragmatic project leadership, documentation-driven asset management, and a knack for turning audits into cost savings, he balances technical depth with stakeholder-facing communication.
11 years of coding experience
3 years of employment as a software developer
Bachelor of Science - BS Information Science, Bachelor of Science - BS Information Science at University of Maryland
Contributions:27 commits, 31 PRs, 26 pushes in 3 months
Contributions summary:Alex primarily focused on enhancing the functionality and features of the Discord self-bot. They implemented bug fixes, such as correcting the self-destruct command and fixing reacting issues, and added new features, including support for dependencies in cogs and integration of stock emojis. Furthermore, they refactored existing commands such as userinfo, and xkcd to improve their usability and efficiency. This demonstrates a focus on improving the self-bot's core features and user experience.
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Alex Luong - IT Specialist at National Science Foundation (NSF)