Alex Pham
Senior Tech Support Associate (App Dev)
Garland, Texas, United States
Summary
👤
Senior🎓
Top SchoolAlex Pham is a Senior Tech Support Associate (App Dev) with 11 years of hands-on experience bridging customer-facing support and application development. Self-taught in JavaScript, PHP, Ruby, HTML and CSS, he brings practical coding fluency to troubleshooting and deploying web-facing solutions at scale. Based in Garland, Texas, Alex combines formal training in network and systems administration with a bachelor's focus in computer science to diagnose complex infrastructure and application issues. His background includes frontline retail and inventory roles that sharpened his attention to operational detail and customer experience. At Infosys he applies this blend of technical breadth and service-oriented problem solving to support app development lifecycles. He is pragmatic, resourceful, and comfortable translating between technical teams and end users to deliver reliable outcomes.
11 years of coding experience
High School Diploma, Computer Science, High School Diploma, Computer Science at North Garland High SchoolBachelor's degree, Computer Science, Bachelor's degree, Computer Science at The University of Texas at DallasAssociate of Applied Science, Network and System Administration/Administrator, Associate of Applied Science, Network and System Administration/Administrator at Richland Community College
English, Vietnamese, French
Github Skills (94)
windows10
bots10
linter10
javascript10
linux10
jsdoc10
api10
telegram-bot10
js10
eslint10
rocket10
macos10
nodejs10
discord10
plug10
Programming languages (5)
Github contributions (5)
plugCubed/plugAPI
Apr 2015 - Oct 2019
A generic API for creating plug.dj bots
Contributions:236 commits, 32 PRs, 183 pushes in 4 years 6 months
telegram-botapidiscordbotplug-dj
plugCubed/plugCubed
Feb 2015 - Feb 2019
plug³ - Adding a new dimension to plug.dj
Contributions:235 commits, 19 PRs, 105 pushes in 4 years 1 month
dimensionplugplug-djplugin
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