Summary
Alex Poe is an Enterprise Solutions Engineer with a decade of experience scaling technical teams and customer-facing engineering functions across startups and high-growth SaaS companies. He has built and led global teams of 50+ engineers, created escalation engineering functions, and launched support-led revenue streams that helped recover multi-million dollar at-risk accounts. Comfortable at the intersection of product, engineering, and sales, he’s implemented AI-driven tooling to automate case resolution, generate knowledge at scale, and measure customer sentiment. A former attorney turned technologist, Alex combines legal rigor with hands-on engineering training from App Academy and practical business education (MBA), enabling disciplined processes and creative problem solving. He’s a founding contributor to early teams and a strategic advisor/investor in consumer startups, reflecting both operator and builder instincts. Based in Denver, he’s known for turning ambiguity into repeatable operations and for a continuous-learning approach that keeps him ahead of industry trends.
10 years of coding experience