Summary
Alex Poe is an Enterprise Solutions Engineer with a decade of experience scaling technical teams and customer-facing engineering functions across startups and high-growth SaaS companies. He has built and led global teams of 50+ engineers, created escalation engineering functions, and launched support-led revenue streams that helped recover multi-million dollar at-risk accounts. Comfortable at the intersection of product, engineering, and sales, he’s implemented AI-driven tooling to automate case resolution, generate knowledge at scale, and measure customer sentiment. A former attorney turned technologist, Alex combines legal rigor with hands-on engineering training from App Academy and practical business education (MBA), enabling disciplined processes and creative problem solving. He’s a founding contributor to early teams and a strategic advisor/investor in consumer startups, reflecting both operator and builder instincts. Based in Denver, he’s known for turning ambiguity into repeatable operations and for a continuous-learning approach that keeps him ahead of industry trends.
10 years of coding experience
9 years of employment as a software developer
Juris Doctor (J.D.) Law, Juris Doctor (J.D.) Law at Cornell Law School
Master of Business Administration - MBA, Master of Business Administration - MBA at Smartly Institute
Programming Bootcamp Computer Programming/Programmer General, Programming Bootcamp Computer Programming/Programmer General at App Academy
BOLD Certificate Board Orientation &Leadership Development (BOLD) Program, BOLD Certificate Board Orientation &Leadership Development (BOLD) Program at United Way
Bachelor’s Degree Business, Bachelor’s Degree Business at Michigan State University
Introduction to Ruby Computer Programming, Introduction to Ruby Computer Programming at Startup Institute, NYC
English, Chinese