Summary
Alex Reid is an IT support specialist with nine years of hands-on experience bridging systems administration, cloud infrastructure, and end-user support across healthcare, enterprise, and startup settings. He has supported Azure IaaS at Microsoft, resolved clinical and enterprise incidents at The Queen's Medical Center, and implemented scalable CRM and telephony integrations for growing practices. Known for translating complex technical issues into clear, actionable guidance, he frequently collaborates with engineering and product teams to close the loop between support and development. Based in Honolulu and grounded in a Computer Science degree from Montana Tech, he combines a service-minded approach with a habit of expanding his technical toolkit—evidenced by early webapp research and ongoing personal software projects on GitHub.
9 years of coding experience
6 years of employment as a software developer
Bachelor of Science - BS Kinesiology and Exercise Science, Bachelor of Science - BS Kinesiology and Exercise Science at Montana State University-Bozeman