Summary
Alex Wan is a Technical Project Manager with 11 years' experience leading infrastructure, datacenter and network delivery across APAC, currently supporting Microsoft's Cloud Interconnection & Acquisition team. He combines hands-on vendor and commercial management with ITIL-driven service excellence, having led data center uplifts, international fiber builds, and resilience projects for large enterprises like Telstra and HSBC. Comfortable communicating from C-level to field engineers, he has a track record of reducing critical incidents and improving supplier performance through rigorous SLAs and process design. His background spans roles from sales engineering to IT manager, giving him both technical depth (J2EE, ERP, network operations) and strategic planning skills informed by an MBA from the University of Hong Kong. Colleagues note his strengths in mentorship and cross-cultural collaboration, and he often steps into operations to troubleshoot escalations during critical provisioning windows.
11 years of coding experience
11 years of employment as a software developer
The University of Hong Kong (HKU)
UNSW Sydney